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Banyan Tree Collection

Welcome to Exclusive Resorts

LIVE FULLY. LIVE RICHLY. LIVE BETTER.

Welcome to Exclusive Resorts, a members-only vacation Club designed for families. Where "we should" is replaced by "we did." Where you get the vacation of a lifetime, every time. Life is what you make of it, so make it extraordinary.

Travel Made Personal.

Take a vacation from vacation planning. We’ll craft the perfect one-of-a-kind vacations you want, even if you don’t know what you want.

Guidelines for Booking

Reservations may be booked up to nine months in advance 

All reservations booked more than 90 days in advance must fall within our standard Sunday - Sunday dates  

Due to popular Member demand, there are blackout periods and holiday restrictions  

Cancellation policy: all reservations cancelled within 30 days of Arrival Date will result in forfeited Days/Points.

To Book an Exclusive Resorts Property contact: 

Ms. Pei-Jou Chou (Jcy)  周佩柔 
Assistant Manager, Club Member Services 会员服务部副经理 | Banyan Tree Private Collection 悅榕秘境 
Chou.Peijou@banyantree.com | www.btprivatecollection.com 

DID 直线电话: +66 2 690 4956  
MAIN 电话: +66 2 690 4949 
FAX 传真: +66 2 690 4998

TOLL FREE免费服务专线

China中国 400-8423-324

Hong Kong香港 301-84828

Singapore新加坡 315-87510


Rules of Conduct

Our standard check-in time is 4:00 p.m. and standard check-out time is 11:00 a.m. Should you arrive early or need to stay late, your luggage can be stored. Please contact your Concierge to arrange. 

We set maximum occupancy for your comfort and to best maintain the residences. In some destinations, the maximum cannot be exceeded due to local laws or resort regulation. 

You must request your pre-arrival groceries no later than 48-72 hours prior to your arrival date. This provides ample time to ensure we find everything you request, like specific brands or large quantities. Some destinations require 72 hours or more due to their remote location.

There is no smoking permitted in any Club residence (including on any patios, balconies, or other exterior living spaces) at any time.

No pets are permitted in the residences at any time.

Our standard check-in time is 4:00 p.m. and standard check-out time is 11:00 a.m. Should you arrive early or need to stay late, your luggage can be stored. Please contact your Concierge to arrange. 

We set maximum occupancy for your comfort and to best maintain the residences. In some destinations, the maximum cannot be exceeded due to local laws or resort regulation. 

You must request your pre-arrival groceries no later than 48-72 hours prior to your arrival date. This provides ample time to ensure we find everything you request, like specific brands or large quantities. Some destinations require 72 hours or more due to their remote location.

There is no smoking permitted in any Club residence (including on any patios, balconies, or other exterior living spaces) at any time.

No pets are permitted in the residences at any time.