I’m the vacation planner in the family. So, for me, I only relax when I know it’s going to be good. That’s when I can actually enjoy myself as opposed to feeling responsible for the vacation. The anxiety of vacation planning has totally gone away since joining Exclusive Resorts.
Take a vacation from vacation planning. We’ll craft the perfect one-of-a-kind vacations you want, even if you don’t know what you want.
Reservations may be booked up to nine months in advance.
All reservations booked more than 90 days in advance must fall within our standard Sunday - Sunday dates.
Due to popular Member demand, there are blackout periods and holiday restrictions.
Cancellation policy: all reservations canceled within 30 days of Arrival Date will result in forfeited Days/Points.
To Book an Exclusive Resorts Property contact:
Ms. Pei-Jou Chou (Jcy) 周佩柔
Assistant Manager, Club Member Services 会员服务部副经理 | Banyan Tree Private Collection 悅榕秘境
Chou.Peijou@banyantree.com | www.btprivatecollection.com
DID 直线电话： +66 2 690 4956
MAIN 电话： +66 2 690 4949
FAX 传真： +66 2 690 4998
TOLL FREE免费服务专线
China中国 400-8423-324
Hong Kong香港 301-84828
Singapore新加坡 315-87510
Our standard check-in time is 4:00 p.m. and standard check-out time is 11:00 a.m. Should you arrive early or need to stay late, your luggage can be stored. Please contact your Concierge to arrange.
We set maximum occupancy for your comfort and to best maintain the residences. In some destinations, the maximum cannot be exceeded due to local laws or resort regulation.
You must request your pre-arrival groceries no later than 48-72 hours prior to your arrival date. This provides ample time to ensure we find everything you request, like specific brands or large quantities. Some destinations require 72 hours or more due to their remote location.
There is no smoking permitted in any Club residence (including on any patios, balconies, or other exterior living spaces) at any time.
No pets are permitted in the residences at any time.
Our standard check-in time is 4:00 p.m. and standard check-out time is 11:00 a.m. Should you arrive early or need to stay late, your luggage can be stored. Please contact your Concierge to arrange.
We set maximum occupancy for your comfort and to best maintain the residences. In some destinations, the maximum cannot be exceeded due to local laws or resort regulation.
You must request your pre-arrival groceries no later than 48-72 hours prior to your arrival date. This provides ample time to ensure we find everything you request, like specific brands or large quantities. Some destinations require 72 hours or more due to their remote location.
There is no smoking permitted in any Club residence (including on any patios, balconies, or other exterior living spaces) at any time.
No pets are permitted in the residences at any time.
